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Category: Call Completion

Here’s to Hoping to Not Backslide on Call Completion Efforts

Here’s to Hoping to Not Backslide on Call Completion Efforts

The FCC moved today to adopt a second Further Notice of Proposed Rulemaking (FNPRM) on call completion at their open commission meeting. The FNPRM seeks to better address ongoing problems related to calls that are not being delivered to rural areas for completion, an issue rural Americans have been dealing with and NTCA has been working on for nearly seven years. The high percentage of calls that are dropped by least cost routers as traffic was supposed to be routed…

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Cassie Hard at Work

Cassie Hard at Work

Cassie has the laptop out and is hard at work these days. She’s got to earn her dog bones, just like the rest of us! I figured that she’s working on any one of the following items: 1) Checking the transition team sites to see if President-elect Trump has made his last Cabinet selection with his USDA Secretary pick. Rural America has been waiting anxiously to see who will be tapped, and given the high rural voter turnout for his…

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Senate Creates Rural Broadband Caucus With NTCA at the Launch

Senate Creates Rural Broadband Caucus With NTCA at the Launch

Yesterday was a really busy day on the rural broadband front. We were still in Williamsburg, Va., wrapping up our Regional Conference and listening to some fabulous speakers talking about how much synergy they are seeing from the partnerships they have established. Sharing their stories on what positive incentives for investment look like in a budget-controlled USF environment gave me great hope for telcos looking to one another, as well as other interesting players in their communities, to see where some…

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InterBel Tells the Rural Broadband Story

InterBel Tells the Rural Broadband Story

Randy Wilson, general manager for InterBel Telephone Cooperative in Eureka, Mont., made the journey out to Washington, D.C., today to share his thoughts and perspectives on investment opportunities in rural America, during the Senate Democratic Steering and Outreach Committee’s “Fostering the Next Generation of Rural America” Rural Summit this morning. What fun it was to have Sen. Amy Klobuchar (D–Minn.), chairwoman of the Steering and Outreach Committee, kick things off with stories about how important rural America is to every…

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Just the Tip of the Iceberg

Just the Tip of the Iceberg

There was an announcement earlier this week that inContact, a Utah-based long-distance carrier and call-center service provider, has agreed to pay $100,000 to settle an FCC Enforcement Bureau Investigation into rural call completion problems resulting from inContact’s failure “to ensure that the providers it used to deliver its calls to a consumer in a rural area were doing so reliably.” Per the bureau order adopting a consent decree with inContact, the company itself admitted “that it failed to ensure that…

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Tech Women Gather

Tech Women Gather

Today, my friend Kathy Grillo, senior vice president for Verizon, and I co-hosted a gathering of women in the high-tech industry with Senator Amy Klobuchar from Minnesota. The Senator serves on the Senate Commerce Committee and has long been an advocate for helping the carriers in her state bring about a standalone broadband solution to their consumers. She has really been a leader on finding a legislative solution on the call completion epidemic. We had a great gathering of women from NTCA, the Rural…

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Top 10 List Mania

Top 10 List Mania

I always find the end of a calendar year entertaining as everyone puts out their “Top 10” lists—top 10 movies, top 10 songs, top 10 cereals, top 10 political mishaps, etc. There is even a top 10 list of the top lists! (I’m not even kidding!) While the lists are a tad sobering since I’ve usually seen one of the 10 movies listed, or can hum three of the top 10 songs, I’ve decided that the only way to really enjoy a top 10 list is…

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Gratitude

Gratitude

There is a lot to be said for a holiday that requires taking a deep breath to think about all of the many things that we are grateful for. I always appreciate the opportunity for reflection, and have a few thoughts of thanks from myself and the team here at NTCA. We are thankful for Smart Rural Communities that have sprung up across the country—places that show, better than mere words, that broadband networks aren’t just out there for the sake…

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Representative Welch Takes the Lead on Rural Call Completion Epidemic

Representative Welch Takes the Lead on Rural Call Completion Epidemic

Congressman Peter Welch was back in his home state of Vermont yesterday and used his precious time with his constituents to host a press conference highlighting the continued plague of rural call completion. Along with the leadership from NTCA member Waitsfield-Champlain Valley Telecom, as well as local public school officials and community leaders, Rep. Welch highlighted the need for the legislation he introduced earlier this year to force those least-cost routers to discontinue dropping calls in rural, high-cost parts of…

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A Tour Through Kentucky and Indiana

A Tour Through Kentucky and Indiana

In a somewhat fortuitous way, I flew in to Louisville, Ky., on Sunday to head to French Lick, Ind., the day after the historic Belmont Stakes saw American Pharoah make history with his Triple Crown win. I had somehow forgotten that Churchill Downs is right next to the Louisville airport, and the excitement in the air (or on the ground, rather) in the area was pretty palpable. Then it was on to French Lick, where I joined Matt Johnson, the…

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