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Category: NTCA Benefits

The Customer is King…and Other Growth IQ Words of Wisdom

The Customer is King…and Other Growth IQ Words of Wisdom

At NTCA’s recent Telecom Executive Forum, we had Tiffani Bova, the growth and innovation evangelist at Salesforce, come share some thoughts and wisdom from her book, Growth IQ.  In the association world, we hear a lot of speakers – at our conference as well as at other industry meetings we attend.  I’m usually good for about 15 minutes before I start to fidget but with Tiffani – I was 100 percent engaged and committed during her entire presentation and found…

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Broadband Executives Gather

Broadband Executives Gather

Here at NTCA, we host a number of key industry meetings a year – and all of them have a huge value (I hope!) for our membership and the various sectors of their staff, governing bodies and leadership.  However, the meeting that is near and dear to my heart is our Telecom Executive Conference which is where I am at this week.  This meeting is always well attended but this year we actually had to cut off attendance to our…

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NTCA Saves Week!

NTCA Saves Week!

Welcome to NTCA Saves Week 2019! NTCA Saves Week corresponds with America Saves Week this year. America Saves Week is an annual event that seeks to motivate, encourage, and support U.S. households to save money, reduce debt and build wealth. The theme for NTCA Saves Week this year is Spring Cleaning. Spring will be here before we know it, and it’s the perfect time to get both your home and your finances in order. While I will spare readers the daily…

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My NTCA Benefits…Not Slowed Down by Snow

My NTCA Benefits…Not Slowed Down by Snow

I should have been en route to our Asheville benefits operation today but the latest superstorm Diego (and what is it with naming storms lately?) put a squash on those plans. I was really looking forward to spending time with our team in our benefits center along with SVP, Les Greer, as we started the soft launch of our “My NTCA Benefits” portal. This multiyear project is on the verge of kicking off and will be a fabulous addition to…

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Using Benefits to Stay Competitive in the Workforce

Using Benefits to Stay Competitive in the Workforce

While not as “exciting” as hearing about any possible end of the year salary increases—likely more important for the staff of NTCA member broadband companies (and our own staff)—are the benefits offered through member-run trusts administered by the association in the healthcare, disability, wellness, defined benefit, and defined contribution plans. What employees seldom realize is that these benefits are extremely valuable and have a higher monetary value at the end of the day than any salary raises could possibly cover…

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A Virtual Option for Rural Health Care

A Virtual Option for Rural Health Care

There are so many applications for critical services that are broadband-enabled and frankly, many of these services are even more vital in a rural community due to the handicap of distance. Chief among them? Access to rural health care services. This has been one of the main reasons why NTCA has been so focused on ways we can help enable a more robust opportunity to bring telemedicine services over the broadband networks our members provide. This is also why we…

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Strong Markets and Management Benefit NTCA Benefit Plans

Strong Markets and Management Benefit NTCA Benefit Plans

This is a week that is devoted to NTCA benefit plans as I joined our GHP as well as our R&S/Savings Plan Trustees for a series of meetings as we wrap up the year with a review of the progress these plans have made to continue to offer top quality, flexible benefit plans to NTCA members and their employees.  As the industry continues to deal with challenges on the USF funding front and what that means for network deployments, our…

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SMC Team Are All Rock Stars!

SMC Team Are All Rock Stars!

The end of this week has myself and a few of our Arlington team down in Asheville at our SMC operation for our annual SMC planning session.  These two days of discussion are the perfect opportunity for key members of our team  – focused on the benefits that we provide to our member companies  – to reflect on the services we offer and how we continue to adapt to the changing benefit needs of NTCA members as their industry, environment…

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Eliminating Paper, Making Lives Easier

Eliminating Paper, Making Lives Easier

Hanging out in the Asheville airport as Mike Romano and I head home after a whirlwind visit to our Asheville service center and spent time with the terrific team who administer our benefit programs. I always appreciate the time spent with Les Greer and our Asheville folks as they work their way, along with members of our Arlington crew through many rounds of testing as we move through our CORE project – a new, member-focused interface for employee benefits. This…

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